Blog

Improved domestic and international delivery

Posted by Anna Bones on

It's been 4 months since we started offering the option of faster shipping, and tracking on both domestic and international orders. This has proven to be very popular, so we've been hard at work talking to carriers and upgrading our service so you can get your ropes faster. The biggest change is that from September 2021 we're now sending all our orders with full end-to-end tracking, meaning you'll know where your package is while you eagerly wait for it to arrive. UK Customers now get free tracking on all orders. You can still pay for faster delivery at the checkout, or spend...

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We now pay EU VAT!

Posted by Anna Bones on

It seems odd for a company to be so happy to pay VAT, however we're genuinely delighted to inform our EU customers that from September 2021 onwards we now send your parcels as "delivery duty paid", which is the logistics jargon way to say "the sender pays all import fees for the recipient". This means that customers from the EU will not need to pay any customs/VAT fees when they buy our rope. Setting this up has not been a simple process but we feel strongly that burdening customers with unexpected customs charges should be avoided whenever possible. All our international parcels...

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How to treat jute ropes for shibari

Posted by Fred Hatt on

Treating your own ropes can be rewarding and is also a good way to save money if you have the time to spare! We sell ropes that have been conditioned and are ready to use as soon as they arrive. We also sell raw rope and even reels, as well as all the materials you need to do the treatment yourself. For further information on care and maintenance, check out an earlier blog post here.  

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Now offering faster and tracked shipping options!

Posted by Anna Bones on

Good news! We’ve upped our game with better and faster shipping options! Over the last year we have worked hard on our online store to bring you high quality ropes in bundles and kits that actually make sense. Whether you are just starting or are a seasoned rope practitioner, whether you are on a tight budget or have some money to spend, we’ve got you covered. And now we’re making it easier to get our ropes to your door with an upgraded shipping system. We continue to ship orders on Tuesdays and Thursdays, and we continue to provide free shipping...

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Thank you for your patience!

Posted by Anna Bones on

We are a small business of 4 staff working as hard as we can to treat and ship your orders during the holidays & lockdown.We usually work 2 to 3 times per week, but are currently operating a bit slower than usual as our folk take some time off to enjoy holiday with their households (a well deserved rest after a difficult year!). We thank you for understanding this and really appreciate your patience.Rest assured your orders are in good hands and will reach you!Please allow at least 2 weeks for your order to arrive. Contact us at shibaristoreuk@gmail.com if you have...

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